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EXCLUSIVE EXECUTIVE COMMUNITY

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From Firefighter to Trusted Advisor

calendar-2 JULY 13

clock-2 12PM ET/5PM BT

Join our Executive Roundtable discussions where we explore how to elevate your frontline support and success reps by eliminating repetitive tasks.

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Stop Wasting Time Answering the Same Questions Time and Again


Your success and support teams should be trusted advisors to your customers. As the face of your company, they have extraordinary power to drive revenue and expansion, connect meaningfully with your customer base and help them achieve their  business objectives. 

Yet, too often they end up spending all their time fighting fires, instead of dousing customers with value. When your team spends most of their time answering repetitive questions, they can't invest time into preventing these problems in the first place. So how can you ensure your customer teams are able to do the job they were hired for? How can you become more proactive instead of reactive? And how do you create conditions where your teams thrive while better servicing customers?

Join the next FLOURISH Executive Roundtable to discuss how you can elevate your teams from a customer help center to a customer experience center.

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What's up for discussion?


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How can you enable teams to focus on strategic initiatives rather than spending valuable time fielding routine queries?
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What tools can help you elevate employee satisfaction and improve support agent productivity?
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How can you scale quality support and improve customer outcomes without becoming a cost center?

Join The Community


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Why our community attends


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Mitek Systems

VP Global Head of Customer Success & Support

“This felt like a customer success leader's support group!”

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Gainsight

Director of Customer Success

"These sessions are always great to hear some of the challenges others are facing."

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Snow Software

Head of Customer Success

“This is my second roundtable. They are really valuable to network with other CS leaders.”

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